You can learn more about our subscriptions, including the benefits of subscribing and answers to some frequently asked questions, by visiting the subscriptions page. Please send an email to [email protected] if you require further assistanc
You can change the frequency of your subscription at any time by simply logging into your account and clicking 'Manage this subscription' under the subscription product. You will then have the option to select a frequency under the 'Your subscription
You can change the frequency of your subscription at any time by simply logging into your account and clicking 'Manage this subscription' under the subscription product. You will then have the option to select a frequency under the 'Your subscription
If you are going away, or have a backlog of product, you can skip orders on your subscription by simply logging into your account and clicking 'Skip' under your next order date. Then confirm by clicking 'Yes, skip this order'. Please send an email to
You are able to add any product you wish to your subscription, as a recurring order or just as a one off order, by simply logging into your account and clicking 'Browse all products' under the 'You may also like' section. Select the product you'd lik
You can update your subscription product by simply logging into your account and clicking 'Manage this subscription' under the subscription product. You will then have the option to 'Swap this for a different product'. Search for and select the produ
You can update the payment method linked to your subscription by simply logging into your account and clicking 'Address and payment details' then 'Manage payment methods'. To edit your existing payment method, click 'Edit' then 'Send edit payment lin
You can reschedule your next delivery by simply logging into your account and clicking 'Manage this subscription' under the subscription product. You will then have the option to 'Reschedule' under your subscription product and click 'Save changes'.
You can update the address your subscription is sent to at any time by simply logging into your account and clicking 'Address and payment details' then 'Manage addresses'. Edit your existing address and click 'Save changes' or add a new address and c
You can make all of these updates by logging into your account and clicking 'Manage Subscriptions'. If you'd still like to cancel, log into your account and click 'Manage Subscriptions.'. Click 'Manage this subscription' below the relevant subscripti
If you intended to cancel a subscription before it was sent out, or have changed your mind please email us at [email protected] within 14 days of receiving your order. Please include your order number and the reason for the return. The prod
We offer different ways to purchase our products. When selecting your chosen item, there are two options: 'Subscribe' and 'One-Time Purchase'. You can select the option that works best for you and proceed to checkout. If you have accidentally ordered
When you sign up for a subscription, we offer 20% off your first three orders and 10% off thereafter. You will also receive a free gift on your second, fourth and sixth orders and Free UK shipping.
After you receive your first order, your next subscription orders will be sent in a pouch but if you need another glass jar you can update your subscription product to a jar. You can do this by simply logging into your account and clicking 'Manage th